As a restaurant owner, you know that reviews can make or break your business. According to professors Michael Anderson and Jeremy Magruder, economists at the University of California at Berkeley, a restaurant whose rating improved by half a star increased its reservations at peak times of the table from 30% to 49%. It's clear that reviews are an important part of running a successful restaurant. But how can you make sure that your restaurant is getting the most out of them? Rewards Network is here to help.
We've put together a list of the most used restaurant review sites to help you start building and monitoring your restaurant's online reputation. Be sure to regularly visit our free resource section dedicated to advising restaurants on how to adapt to changing rules and regulations during the COVID-19 pandemic. Rewards Network is the country's leading promotion program for the restaurant industry. For more than 35 years, we've helped local restaurants thrive by filling seats with full-price customers and offering flexible financing options that help operators grow their businesses. If you don't present your profile on restaurant review sites such as TripAdvisor and Yelp, someone else will take control of those sites and could damage your image.
Ask reviewers for permission to first publish their comments on your restaurant's website and on social media. Learn more about some of the main marketing tactics for restaurants and how to apply them to your restaurant. Customers often review their restaurant experience immediately after dinner, as they can receive rewards for doing so. By taking advantage of the benefits of restaurant reviews, you can increase your customer base and grow your business. Make sure you're taking full advantage of all the resources available to you, such as Rewards Network's loyalty programs, guides, articles, and tools.
With our help, you can make sure that your restaurant is getting the most out of its reviews.
